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Terms and Privacy Policy

The following Terms & Privacy Policies preside over your access to our emails, website and cell phone applications.

By using and/or accessing “Complaints of Consumer”, you (the user) consent to abide by these Terms. In case you are using COMPLAINTS OF CONSUMER on behalf of another firm/ company/organization or settler or any customer, you agree to comply with one another.

You shall not use or access COMPLAINTS OF CONSUMER if you don’t agree to the edition of the Terms posted on COMPLAINTS OF CONSUMER at the time or throughout the duration of your access to the site.

Kindly note: COMPLAINTS OF CONSUMER is a complaint forum for all individuals. The Terms need the utilization of arbitration on individual condition in order to settle disputes, instead of class actions or jury trials and as well restrict the solutions obtainable to you in case of a dispute.


1. COMPLAINTS OF CONSUMER - Eligibility for Use:

In order to use or access COMPLAINTS OF CONSUMER, (a) You should be 15 years of age or older and, if minor or under the age of 18 in your jurisdiction, your use of COMPLAINTS OF CONSUMER has to be under adult supervision and (b) you, or (wherever applicable) the adult supervising your use of COMPLAINTS OF CONSUMER, must have the authority and power to enter into and comply with these Terms. You shall not use COMPLAINTS OF CONSUMER if your account has been terminated or banned by us.


2. Your COMPLAINTS OF CONSUMER Account

For you to create an account with us as a Company/Consumer (poster)/Resolver), we need you to provide to us a valid email address and also set up a password. The email you mention should be the one you normally use. In a situation where we are not able to communicate with you via given email address, your posted content might be rejected and your account could be disabled. As a user/consumer, you are solely accountable for the usage of your account and for the preservation of the confidentiality of your credentials (user ID/Password etc). If you ever suspect an unauthorized use of your account or access to your password…you agree to report it to us immediately. Passwords are subject to suspension or cancellation by COMPLAINTS OF CONSUMER at any time.


3. Using COMPLAINTS OF CONSUMER

[A] Third-Party Content on COMPLAINTS OF CONSUMER:

Content or subject matter from a company or/and posters is made accessible to you through this website. Content or subject matter means any information or work of authorship, which includes any company review or any services or products which were purchased/taken via any e-commerce site/shop or any complaints regarding the same and their voting percentage made by the user, feedbacks etc, on COMPLAINTS OF CONSUMER. That we have no control over such content or subject matter, you agree and understand that:

(a.01) We do not endorse and are not responsible for any such matter or content, including information and advertising about 3rd party services and products.

(a.02) We do not guarantee the accuracy, suitability, currency, quality or reliability of information under such matter or content; and

(a.03) We take no responsibility for objectionable, unintended, misleading, unlawful or inaccurate content by companies, users and third parties. We are not liable for any claims resulting from the subject matter/content provided by third parties on COMPLAINTS OF CONSUMER. We permit users to post complaints for companies post usage of their product or services and have issues/concerns or feedback to be raised.


[B] Ground Rules:

You warrant and represent that you will use COMPLAINTS OF CONSUMER purely for lawful reasons in a manner that is consistent with these Terms & Policies and any plus all applicable rules, laws, regulations, or other legally enforceable obligations (which include contractual obligations) you may have towards COMPLAINTS OF CONSUMER and any third parties. You alone are responsible for any & all content that is posted through your account on COMPLAINTS OF CONSUMER. You understand and agree that through submission of any content on COMPLAINTS OF CONSUMER, you could expose yourself to liability if your posted content or subject matter or other use of COMPLAINTS OF CONSUMER violates applicable laws or any third-party rights.


You agree that you will not:

(b.01) Use another person’s e-mail to mislead anyone/company or their products.

(b.02) Create user account(s) which is (are) false or fraudulent

(b.03) Create an account for others by yourself, or create multiple user accounts for posting reviews for the same company.

(b.04) Post content that is damaging someone, libel that you know that is not true or not honest.

(b.05) Violate terms & conditions of this site and.

(b.06) Promote without public approval or involve in any illegal activities.

(b.07) Disclose any confidential information or violate any law.

(b.08) Violate the intellectual property viz: copyright, publicity, trade secrets, trademark or other intellectual property or proprietary rights of any third-party or companies or resolvers.

(b.09) Post anything pornographic or sexually explicit in nature, or engage in the exploitation of anyone in a sexual or violent manner.

(b.10) Solicit personally identifying information from minors.

(b.11) Except as expressly approved by the site, use COMPLAINTS OF CONSUMER for commercial activities and/or promotions such as contests, sweepstakes, barter, schemes, advertising, affiliate links, and other forms of solicitation.

(b.12) Imply a COMPLAINTS OF CONSUMER endorsement or partnership of any kind without our express written permission.

(b.13) Send messages in violation of cyber laws of India or any other applicable anti-spam law.

(b.14) Introduce automated agents or software to COMPLAINTS OF CONSUMER, or access COMPLAINTS OF CONSUMER so as to fabricate multiple accounts, generate automated messages, or to scrape, strip, copy, clone, mirror or generate data from COMPLAINTS OF CONSUMER into any other website, or “deep-link” to any portion of COMPLAINTS OF CONSUMER without our express written permission.

(b.15) Duplicate, create or modify derivative works of COMPLAINTS OF CONSUMER including its content without our express written permission.

(b.16) Copy or use the information, content, or data on COMPLAINTS OF CONSUMER in connection with a competitive service (as determined by COMPLAINTS OF CONSUMER);

(b.17) Sell, resell, rent, lease, loan, trade or otherwise monetize access to COMPLAINTS OF CONSUMER or any COMPLAINTS OF CONSUMER Content without our express written permission

(b.18) Interfere with, disrupt, modify, reverse engineer, or decompile any data or functionality of COMPLAINTS OF CONSUMER.

(b.19) Interfere with, disrupt or create an undue burden on COMPLAINTS OF CONSUMER or the networks or services connected to COMPLAINTS OF CONSUMER;

(b.20) Introduce any viruses, Trojan horses, worms, time bombs, cancel bots, corrupted files, or similar software to COMPLAINTS OF CONSUMER;

(b.21) Attempt to circumvent any security feature of COMPLAINTS OF CONSUMER; or

(b.22) Expose us or our users to any harm or liability.

(b.23) violate the cyber laws or induldge in any kind of cyber crime with regard to contents in Complaints of Consumer.


[C] Applying on COMPLAINTS OF CONSUMER:

Our Complaint categories allow you to complete and submit your application on COMPLAINTS OF CONSUMER. We provide this service by working directly with a Company or by searching the Internet for the best contact information we can find for a company or a best resolver for your complaints. When you click the "Submit" button to apply a complaint on COMPLAINTS OF CONSUMER, Your complaint will be posted in our website and either the company will directly contact you on seeing their complaints or a third party resolver may see your complaint on our website and contact you to resolve the complaint by directly coordinating you with any legal agreement or paying an amount for the resolve of the complaint.

While we endeavor to make this service the best it can be, company’s websites are not controlled by COMPLAINTS OF CONSUMER, and we cannot guarantee that your complaint will be properly addressed/received and logged by the third-party company’s website upon transmission.


[D] Links to Third-Party Websites:

COMPLAINTS OF CONSUMER may contain links to third-party websites placed by us as a service to those interested in this information, or posted by other users. Your use of all such links to third-party websites is at your own risk. We do not monitor or have any control over, and make no claim or representation regarding third-party websites. To the extent such links are provided by us, they are provided only as a convenience, and a link to a third-party website does not imply our endorsement, adoption or sponsorship of, or affiliation with, such third-party website. When you do not use COMPLAINTS OF CONSUMER, our terms and policies do not govern your use of third-party websites.


4. Enforcement by COMPLAINTS OF CONSUMER

[A] Removal of Content:

While COMPLAINTS OF CONSUMER has no obligation to do so, COMPLAINTS OF CONSUMER reserves the right to review and delete (or modify) any Content that we believe, in our sole discretion, violates these Terms or other applicable policies posted on COMPLAINTS OF CONSUMER or that we deem, in our sole discretion, inappropriate. If you see any content on COMPLAINTS OF CONSUMER that you believe violates our policies, you may report to us. Once notified, we will review the Content and consider whether to remove or modify it. Please note: Our interpretation of our policies and the decision whether or not to edit or remove Content is within our sole discretion. You understand and agree that if we choose not to remove or edit Content that you find objectionable, that decision will not constitute a violation of these Terms or any agreement we have with you.


[B] Other Enforcement Actions:

While we have no obligation to do so, we reserve the right to investigate and take appropriate action in our sole discretion against you if you violate these Terms, including without limitation: removing content from COMPLAINTS OF CONSUMER (or modifying it); suspending your rights to use COMPLAINTS OF CONSUMER; terminating your membership and account; reporting you to law enforcement, regulatory authorities, or administrative bodies; and taking legal action against you.


[C]Defending Our Users:

While we have no obligation to do so, we reserve the right, to the fullest extent permitted by applicable law, to take appropriate action to protect the anonymity of our users against the enforcement of subpoenas or other information requests that seek a user's electronic address or identifying information.


5. Rights to Your and COMPLAINTS OF CONSUMER Content:

We do not claim ownership in any content that you submit to COMPLAINTS OF CONSUMER, but to be able to legally provide COMPLAINTS OF CONSUMER to our users, we have to have certain rights to use such Content in connection with COMPLAINTS OF CONSUMER, as set forth below. By posting any Content to COMPLAINTS OF CONSUMER, you hereby grant to us an unrestricted, irrevocable, perpetual, non-exclusive, fully-paid and royalty-free, license (with the right to sublicense through unlimited levels of sublicenses) to use, copy, perform, display, create derivative works of, adapt and distribute such Content in any and all media (now known or later developed)throughout the world. To the greatest extent permitted by applicable law, you hereby expressly waive any and all of your moral rights applicable to COMPLAINTS OF CONSUMER's exercise of the foregoing license. No compensation will be paid with respect to the Content that you post through COMPLAINTS OF CONSUMER. You should only submit Content to COMPLAINTS OF CONSUMER that you are comfortable sharing with others under the terms and conditions of these Terms.


6. Indemnity:

You agree to defend, indemnify, and hold us and our subsidiaries and our and their respective officers, directors, board members, board advisors, employees, partners, agents successors and assigns (collectively, the "COMPLAINTS OF CONSUMER Group") harmless from any loss, liability, claim, or demand, including reasonable attorneys’ fees, made by any third party due to or otherwise arising from your use of COMPLAINTS OF CONSUMER, including due to or arising from your breach of any provision of these Terms.


7. Disclaimer:

The content/matter/material on “COMPLAINTS OF CONSUMER” site, are furnished "as is". COMPLAINTS OF CONSUMER gives no warranties, implied or expressed and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of marketability, competency for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, COMPLAINTS OF CONSUMER does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.


8. Limitations:

Under no circumstances shall COMPLAINTS OF CONSUMER or its crew be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on COMPLAINTS OF CONSUMER's Internet site, even if COMPLAINTS OF CONSUMER or a COMPLAINTS OF CONSUMER authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.


9. Termination:

These Terms remain in effect while you use COMPLAINTS OF CONSUMER and, for registered users, as long as your account remains open. You may delete your account at any time. We may suspend or terminate your account or your access to parts of COMPLAINTS OF CONSUMER, without notice to you, if we believe that you have violated these Terms. All provisions of these Terms shall survive termination or expiration of these Terms except those granting access to or use of COMPLAINTS OF CONSUMER. We will have no liability whatsoever to you for any termination of your account or related deletion of your information.


10. Change of Terms:

We may revise these Terms from time by posting an updated version on COMPLAINTS OF CONSUMER and you agree that the revised Terms will be effective thirty (30) days after the change is posted. Your continued use of COMPLAINTS OF CONSUMER is subject to the most current effective version of these Terms.


11. Links:

COMPLAINTS OF CONSUMER has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by COMPLAINTS OF CONSUMER of the site. Use of any such linked web site is at the user's own risk.


12. Site Terms of Use Modifications:

COMPLAINTS OF CONSUMER may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.


13. Governing Laws:

Any claim relating to COMPLAINTS OF CONSUMER's web site shall be governed by the laws of the State of California without regard to its conflict of law provisions. General Terms and Conditions applicable to Use of a Web Site.


14. Privacy Policy:

Your privacy is very important to us. Accordingly, we have developed this Policy in order to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy. Before or at the time of collecting personal information, we will identify the purposes for which information is being collected. We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, the information will not be used unless we obtain the consent of the individual concerned or as required by law. We will only retain personal information as long as necessary for the fulfillment of those purposes. We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned. Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date. We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification. We will make readily available to customers information about our policies and practices relating to the management of personal information. We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.