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Yatra.com - misguiding about refund

I wrongly book a ticket for mumbai while I have to go for bangluru, I was sure about ticket is refundable, the ticket amount was 3609.00 and yatra says I will get 0 zero refund. there min cancellation charges is 4500.00 its totally unfair when the ticket is not in your cancellation amount range then you guys don't have right to misguide the customers.

1 Dec 17, 2016 11:01 PM Airlines

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Dear Parikshit, Regret the inconvenience caused. We request you to please share your Yatra booking reference number and we will be happy to assist you. Thanks, Yatra Care

Dec 19, 2016 12:00 AM