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paytm mall - Wrong mobile delivered and refused to replace or refund

I ordered a mobile that is vivo v7plus. Matt black. And they send me the product. On the box clearly mentioned that its matt black but in aide its white color. Even the imei number in different. I requested for the replacement but nobody has came to replace ane they cancelled the request. Now i don't want anything. I just wanted to give the mobile return and file the FIR or fraud against pay tm mall. Bcouse if i Am getting Wrong product so the mobile which should i get it will sent to other person and it will get the box of tje mobile which i have. So there is possibility that the person can claim against me of theft so. Its harm full to my image. So i want to claim for "maan hani" Too. Even the pay tm mall customer care number also saying that its under maintenance please call tomorrow and i have already complated about it but no response has came Please help me for the same. Thanking you

0 Jan 11, 2018 10:14 AM Electronics and ...


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