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Yepme - not issuing my refund against return of the product from last 3 months approx.

I bought a product from yepme.com on 2nd october 2016 worth INR 742/- . the product is not as per my expectation so i made a complaint and returned that product back to yepme on 5th october 2016. The told me that they return my money back within 14 to 21 days as per company policy. I waited upto that duration they gave me but couldn't get my money back so mailed them many times to provide my money back but avery time they gave me the same reply" we send your mail to concerned dept." but no action is taken by them yet. Then i ask them to provide me with different product of same price and i will still pay the shipping charges even after such inconvenience cause by them but they again deny for this also that this is against there company policy. If they follow there company policy at avery step then why they shouldn't follow there policy to return the refund within 21 days. Now its approximately three months of my purchase and i can' t get my money back. Please help me in this matter and take some serious step against them. Thanks & regards Prashant chadha 7503084931

0 Dec 26, 2016 12:05 AM Internet Services

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