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Vodafone India - Porting request cancelled without information

I am in Vodafone Postpaid (Mobile Number 9886680622) since last 6 years (Karnataka & Delhi). I requested to porting out form Vodafone to Airtel on 28th Dec 2016. I received the SMS saying Your Porting request is approved & we will update you the porting date soon. But today (2nd Jan 2017) when i contacted the Vodafone customer care to know the status, The agent saying that your Porting request rejected due to pending of Unbilled amount.I have cleared my bill and paid extra 100rs to stop the due issue case.Now the customer care person telling me to resubmit porting request.This is very irritating to me, Again i need to walk to Airtel & need to Pay again and need to resubmit the form. and again it will take time and same issue ( Unbilled amount pending ) will happens. Vodafone not even informed me to pay the amount & not informed me about request rejected. how they accepted Before & rejected after. I need this issue should be resolved by vodafone side .

0 Jan 02, 2017 03:25 PM Telecommunications

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