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Vodafone India - Billing and Offer related betryal

This is regarding the mobile offer.I called for the portability of my no and they provide me offer to continue with same service provider Vodafone in which unlimited calls and 15 Gb data was offered as per the telephonic conversation which happened with one of the executives.In 15 Gb, 5 gb was provided at tht time and 10 gb need to be activated from Vodafone App.But no bonus was credited.There have charged around 500 extra bucks and even now they are saying that they not provided any such offer.Also they are denying to register any complaint even after multiple follow ups and barred the services. I told them to check the conversation of mine with that executive and they are not ready to check even that. It's not about money, it's betrayal to the customer.Till now no response has come even. Regards Navleen

0 Jan 04, 2018 08:33 PM Telecommunications

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