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Times World Guide - Non delivery of promised Package

This is regarding my order number TWG/100998358 and TWG/100998289 in the name of "Shashi Datta". I got a call which said if i buy a holiday package for rs.5999 then i can choose among samsung galaxy note 5 phone/dell laptop/samsung led 32"tv. After alot of argument they convinced me. I got the package and choose dell i5 laptop. Then he immediately offered me another package saying that since i used paytm incase i purchase once more through paytm i could get the same offer and even Rs.1999 cash back on paytm. I purchased another package and this time opted for samsung galaxy note 5 phone. They sent me the mails and even gave me a bluedart tracking number and said that the items will be delivered in 48 hrs and cashback will be credited within 24 hrs. I did this on 20th December and now it has been almost 9 days since. No one is responding to my calls and the tracking number provided to me is fake (i have confirmed it from bluedart). They even had an option of refund when i mailed from on the mentioned mail id ([email protected]) the mail bounced back. Now i am helpless and don't know what to do. Please assist me in either getting my promised package or my refund Regards

0 Dec 29, 2016 02:19 PM Travel and Vacations

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