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Tata Docomo - recharge Fraud Happening with proper information provided

Hi Tata docomo telecom service, I am shirish Uppin using your tata docomo sim with the phone number of 8147863240. I am raising this Issue Because Of the your recharge befits are being cheating to me as I am one of the loyal customer from long time using the benefits of your services of prepaid one. My Complain is that I recharged 200 full talk time from payatm which I usually do all the time to recharge my num , but this is a serious issue 2 times I have found that there was a 30 Rupees deduction without any resin and today when I call to customer care they say we are sorry for that. Very Imp Note: 1. you given franchise to payatm correct but there the information provided is 200 full talk time. ( Information given wrong ) which directly indicates that its cheating the customers . 2. also on your web site there is mentioned of full tolk time off 200 recharge and when the recharge is done it comes only 170 rupees of recharge only. which makes sense that you people are directly cheating the costumes like us and playing with our hard work money, 3. one we see that we have got only 170 and get to know why by calling to customer care they deduct 50ps per min and also more over they say we are sorry the plans have being changed . ridiculous 4. There are below mentioned screen shots where the information of tatadocomo recharge is clearly mentioned 200 rupees full talk time , please find that attachment to the mail. 5. most important once recharges you people give no option now you people will come in hand . staying far only you people doing cheating business. My main concerned is That why you people did not mention the information correctly on the recharge portals and payatm's frequencies , because of your information in consistence mentioned all customer like me are getting cheated. which is not at all correct. This matter can be raised to Consumer Court Please Take it seriously . Thanks & regards

0 Dec 18, 2016 02:13 PM Telecommunications

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