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user_icon - not refunding my money of 16990 rs from the past 55 days after promising more than 100 times

my self ankit maheshwari...mymob no is 09782919272 by the name of my mothers ac MEENA DEVI in SNAPDEAL....due to wrong colour deileverd of LE ECO MAX 2 mobile on, I hv raised refund request on 16dec (as that time reolacement was not possible )....from that day i hv coled them more than 200 times ....nd talked them more than 100 hours....i have all important CALL RECORDING where there not only executives but even there SENIOURS also promised me more than 200 times THAT YOUR REFUND OF RS 16990rs WILL BE INITIATED IN NEXT 24 HRS .....AFTER PICKUP THE HANDSET BY COURIER BOY ON 20 DEC THEY R TELLING ME AND PROMISING ME THE SAME FROM 23rs dec till yet same line and same commitment for more than 200 i have mentioned earlier i have talked them for more than 100 hours in 40 i am depressed and harrased by snapdeal....i want my HARD EARNED MONEY of WANTS TO FRAUD WITH ME ITS NOW CLEARLY SHOWS.....I HAVE ALL VALID PHONE RECORDING BY THERE SENIOUR NAMES AND SENIOUR EXECUTIVES......PLEASE I NEED YOUR HELP......HELP ME AND PROVIDE ME MY HARD EARNED MONEY AND PLEASE CASE A FRAUD CASE AGAINST SNAPDEAL.....MY COMPLAINT NUMB REGISTER ON THERE IS 37912766.......MY EMAIL ID REGISTERED IS [email protected] and [email protected] HAVE MAILED ALSO THEM 10 TIMES IN 40 DAYS BUT THEY NEVER REPLY.....JUST SAYING in 24 hours your refund will initiate......continusly from more than 200 times in 40 days......DIS BECAME A TAGLINE NOW OF THIS RUBBISH AND CHEATER COMPANY SNAPDEAL....i have attaching a file of ACKNOWLEDGMENT SLIP WHEN 20 dec NUWAEX COURIER COMPANY PICKES UP THE SET AND MENTIONED THERE CLEARLY set picked up IN WELL LIT CONDITION ,NOT DAMAGED ,NON SCRACTHABLE....LEECO MAX2MOBILE RECEIVED WHICH IS RETURNED DUE WRONG COLOUR DEILEVERED........PLEASE HELP AND THANKD WITH REGARDS

1 Feb 02, 2017 08:20 AM Electronics and ...

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Dear ankit maheshwari, Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this. Regards, Team Snapdeal

Feb 03, 2017 02:21 PM