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Snapdeal.com - fraud on return pickup of the product and refund of money.

I stay in rural area canning town in west Bengal and we are not much aware of online transaction and as per all advice I am sharing my problem to you and want you to take action against snapdeal.com and for that I have to make the suicide and snapdeal.com are keeping the both amount along with my product which is a totally a fraud case in that I have borrowed some amount from my relatives and now they are asking to return for it but I could not able to return there money back as snapdeal has blocked my total amount. Cyber cell dept, PM says to make online transaction but we found that all are making fraud on online traction and snapdeal is bankrupt from last many month and he has fired more than 600 employees. I stay in sunderban canning town of west Bengal which is a rural area and I was not so much aware with snapdeal and due to my elder sister given advice to do on PM says like bim app and other online traction to do otherwise I was not known of it as it was our Bengali new year and jamai sastri was ahead festival for that I have purchased so many things to give gift to my sister in law and for my younger brother. As I work for ICDS and my salary is Rs.4350 and my mother is a heart patient and she had miner heart attack for 3 times and that all people of my town knows very well and also I want to inform you that my brother income is very less as he has a small shop and my father had passed before many years back so now my problem is I could not able to share with my mother as she is already suffering under medical treatment so I am very needy of this money and I borrow the money from others which I have to refund them but if I does not get my refund amount from snapdeal then I have no other way except to do suicide as my elder sister taught me all this online transaction for that she also gone in depression and talking to make suicide so if she does so before that I will make it as she is very much guilty about this. If I does not get my refund from snapdeal then I will have to make suicide and for that you will be responsible for it. i does not the policy of PM in that we are very much suffering a loss of money. Snapedeal Team, As I have check the status of my all product in your website under my account and all product shown by you that it is approved for replacement or under processing for refund the money but on telephonic conversation had with your representative and she says continuously that my account is under suspicious and that marked by your packing department but for which reason you are blaming us as suspicious that is not clear with us and this reason I would like to know and would be cure from my side if it is necessary towards any doubt in your mind. The size issue product which I have return to you and asked for replacement that product also you should sent me back. My suborder no are as below for your ref. 1. 23208037913 dt, 31.03.17 (status shown : return approved and estimated refund by 08.04.17 vide ticket id – 41044276) rs.1149 2. 232080010026 dt. 31.03.17 (status shown : return approved and estimated refund by 08.04.17 vide ticket id – 41044249) rs.1149 3. 23207917247 dt. 31.03.17 (status shown : replacement approved and estimated refund by 12.04.17 vide ticket id – 41087439) rs.1199 4. 23207934957 dt.31.03.17 (status shown : replacement approved and estimated refund by 13.04.17 vide ticket id – 41087300) rs.1199 5. 23185951172 dt.29.03.17 (status shown : return approved and estimated refund by 01.04.17 vide ticket id – 41044016) rs.499 6. 23164126102 dt.26.03.17 (status shown : replacement approved and estimated refund by 05.04.17 vide ticket id – 40949177) rs.1199 7. 23164095529 dt.26.03.17 (status shown : return approved and estimated refund by 04.04.17 vide ticket id – 40949115) rs.1199

7 Apr 17, 2017 05:15 PM Internet Services


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Dear niva majumder, We understand the plight. We will get the issue checked and update you at the earliest. Regards, Team Snapdeal

Apr 21, 2017 06:00 AM

Dear niva majumder, Our team got in touch with you and informed you that your complaint did not pass our internal checks. Regards, Team Snapdeal

May 03, 2017 05:50 AM

Sub – are you doing any work on my complaint against snapdeal or only snapdeal is commenting on our post. Cyber Cell, What are you doing I could not understand that are you working on our complaint and we can see that what work you are doing it, system is very lazy that’s why they are going towards the naksalwadi minded and many have been already has been diverted in naksalwadi, and when I am seeing that if you are not taking any step against the snapdeal and the rural are been hitted by on that time like us educated people has to be get down in the field of fighting and should take law and order in our hand. The rural people can snatch the product from the courier boy as their mind are very narrow and they could not think big but they do small crime but when educated people or I will make the team to take revenge from snapdeal and your system on that time we will get with huge plan against snapdeal company and government, as I have knocked to the all-state connected with our case. And from one state only snapdeal has done the so many fraud cases with the people that also I have shown you. all government has ate the money from them and seated quietly that why snapdeal is dancing and giving terror to the common people so now I think to make them system correct we also has take the law and order in our hand like naksalwadi minded and I will make a crime if you can catch us then you do I am giving the open challage to the system, if snapdeal can do openly fraud cases with the people then why I could not be like them as you only has inspired us to become naksal minded. The snapdeal has commented on my post on dated 03.05.17 as your complaint did not pass our internal check, so when I have shown you that the 2 product amount we have received in bank out of 7 product and rest 5 product has been paid to us through freecharge account on dated 25.04.17 and freecharge has also shown us that on dated 27.04.17 the snapdeal company has reverse our amount in there account and for that also I make the complaint against the freecharge and snapdeal that without my permission how they can transfer the my amount to snapdeal, and as snapdeal company is saying on 03.05.17 that our product is not pass there internal checking then how they have refund us the amount on dated 25.04.17 in our freecharge account and how they can reverse the amount and now denying to refund our freecharge amount as I suppose to get all together, how snapdeal is doing inlegal work that I am showing you in below, Point no.1, - for one by one product they are taking my all product bank account which they have already paid us to freecharge account and return back the amount in there account and they have also sent the conforming mail that they have received the bank details for all above product on dated 28.04.17. Point no.2 - on dated 28.04.17 after sending all received by bank details email they have denyed to my client that the amount could not be refunded due to your product could not pass our internal checking, then how they have paid our product to freecharge account and reverse back the money and how they took my bank details on the same day in the morning by sending the email. Point no.3 - we are asking them to give us in writing that if you cant paid our amount then give us in writing then why they are not providing us in writing but they are telling us over phone, and I have phone conversation on recording which I can give you in proof on needed by you, when they can say by there mouth then why not they can write and give us the email, as they have kept our both product along with the money. five barnali majumder 8240613410 transaction • Transaction on Snapdeal 18671266704, Thu Apr 27 2017, 12:49:28 AM 1199 TRANSACTION • Transaction on Snapdeal 18689509665, Thu Apr 27 2017, 12:49:04 AM 499 TRANSACTION • Transaction on Snapdeal 18671325544, Thu Apr 27 2017, 12:48:43 AM 1199 TRANSACTION • Transaction on Snapdeal 18708580153, Thu Apr 27 2017, 12:48:20 AM 1199 TRANSACTION • Transaction on Snapdeal 18708512445, Thu Apr 27 2017, 12:47:58 AM 1149 TRANSACTION Pialy R. Pandya / 9051871878

May 03, 2017 12:52 PM

Sub – system and all political party are making common people to nakalwadi minded through one snapdeal company. Cyber Cell, What are you doing I could not understand that are you working on our complaint and we can see that what work you are doing it, system is very lazy that’s why they are going towards the naksalwadi minded and many have been already has been diverted in naksalwadi, and when I am seeing that if you are not taking any step against the snapdeal and the rural are been hitted by on that time like us educated people has to be get down in the field of fighting and should take law and order in our hand. The rural people can snatch the product from the courier boy as their mind are very narrow and they could not think big but they do small crime but when educated people or I will make the team to take revenge from snapdeal and your system on that time we will get with huge plan against snapdeal company and government, as I have knocked to the all-state connected with our case. And from one state only snapdeal has done the so many fraud cases with the people that also I have shown you. all government has ate the money from them and seated quietly that why snapdeal is dancing and giving terror to the common people so now I think to make them system correct we also has take the law and order in our hand like naksalwadi minded and I will make a crime if you can catch us then you do I am giving the open challage to the system, if snapdeal can do openly fraud cases with the people then why I could not be like them as you only has inspired us to become naksal minded. The snapdeal has commented on my post on dated 03.05.17 as your complaint did not pass our internal check, so when I have shown you that the 2 product amount we have received in bank out of 7 product and rest 5 product has been paid to us through freecharge account on dated 25.04.17 and freecharge has also shown us that on dated 27.04.17 the snapdeal company has reverse our amount in there account and for that also I make the complaint against the freecharge and snapdeal that without my permission how they can transfer the my amount to snapdeal, and as snapdeal company is saying on 03.05.17 that our product is not pass there internal checking then how they have refund us the amount on dated 25.04.17 in our freecharge account and how they can reverse the amount and now denying to refund our freecharge amount as I suppose to get all together, how snapdeal is doing inlegal work that I am showing you in below, Point no.1, - for one by one product they are taking my all product bank account which they have already paid us to freecharge account and return back the amount in there account and they have also sent the conforming mail that they have received the bank details for all above product on dated 28.04.17. Point no.2 - on dated 28.04.17 after sending all received by bank details email they have denyed to my client that the amount could not be refunded due to your product could not pass our internal checking, then how they have paid our product to freecharge account and reverse back the money and how they took my bank details on the same day in the morning by sending the email. Point no.3 - we are asking them to give us in writing that if you cant paid our amount then give us in writing then why they are not providing us in writing but they are telling us over phone, and I have phone conversation on recording which I can give you in proof on needed by you, when they can say by there mouth then why not they can write and give us the email, as they have kept our both product along with the money. five barnali majumder 8240613410 transaction • Transaction on Snapdeal 18671266704, Thu Apr 27 2017, 12:49:28 AM 1199 TRANSACTION • Transaction on Snapdeal 18689509665, Thu Apr 27 2017, 12:49:04 AM 499 TRANSACTION • Transaction on Snapdeal 18671325544, Thu Apr 27 2017, 12:48:43 AM 1199 TRANSACTION • Transaction on Snapdeal 18708580153, Thu Apr 27 2017, 12:48:20 AM 1199 TRANSACTION • Transaction on Snapdeal 18708512445, Thu Apr 27 2017, 12:47:58 AM 1149 TRANSACTION Pialy R. Pandya / 9051871878

May 03, 2017 12:56 PM

Sub – system and all political party are making common people to nakalwadi minded through one snapdeal company. Cyber Cell, What are you doing I could not understand that are you working on our complaint and we can see that what work you are doing it, system is very lazy that’s why they are going towards the naksalwadi minded and many have been already has been diverted in naksalwadi, and when I am seeing that if you are not taking any step against the snapdeal and the rural are been hitted by on that time like us educated people has to be get down in the field of fighting and should take law and order in our hand. The rural people can snatch the product from the courier boy as their mind are very narrow and they could not think big but they do small crime but when educated people or I will make the team to take revenge from snapdeal and your system on that time we will get with huge plan against snapdeal company and government, as I have knocked to the all-state connected with our case. And from one state only snapdeal has done the so many fraud cases with the people that also I have shown you. all government has ate the money from them and seated quietly that why snapdeal is dancing and giving terror to the common people so now I think to make them system correct we also has take the law and order in our hand like naksalwadi minded and I will make a crime if you can catch us then you do I am giving the open challage to the system, if snapdeal can do openly fraud cases with the people then why I could not be like them as you only has inspired us to become naksal minded. The snapdeal has commented on my post on dated 03.05.17 as your complaint did not pass our internal check, so when I have shown you that the 2 product amount we have received in bank out of 7 product and rest 5 product has been paid to us through freecharge account on dated 25.04.17 and freecharge has also shown us that on dated 27.04.17 the snapdeal company has reverse our amount in there account and for that also I make the complaint against the freecharge and snapdeal that without my permission how they can transfer the my amount to snapdeal, and as snapdeal company is saying on 03.05.17 that our product is not pass there internal checking then how they have refund us the amount on dated 25.04.17 in our freecharge account and how they can reverse the amount and now denying to refund our freecharge amount as I suppose to get all together, how snapdeal is doing inlegal work that I am showing you in below, Point no.1, - for one by one product they are taking my all product bank account which they have already paid us to freecharge account and return back the amount in there account and they have also sent the conforming mail that they have received the bank details for all above product on dated 28.04.17. Point no.2 - on dated 28.04.17 after sending all received by bank details email they have denyed to my client that the amount could not be refunded due to your product could not pass our internal checking, then how they have paid our product to freecharge account and reverse back the money and how they took my bank details on the same day in the morning by sending the email. Point no.3 - we are asking them to give us in writing that if you cant paid our amount then give us in writing then why they are not providing us in writing but they are telling us over phone, and I have phone conversation on recording which I can give you in proof on needed by you, when they can say by there mouth then why not they can write and give us the email, as they have kept our both product along with the money. five barnali majumder 8240613410 transaction • Transaction on Snapdeal 18671266704, Thu Apr 27 2017, 12:49:28 AM 1199 TRANSACTION • Transaction on Snapdeal 18689509665, Thu Apr 27 2017, 12:49:04 AM 499 TRANSACTION • Transaction on Snapdeal 18671325544, Thu Apr 27 2017, 12:48:43 AM 1199 TRANSACTION • Transaction on Snapdeal 18708580153, Thu Apr 27 2017, 12:48:20 AM 1199 TRANSACTION • Transaction on Snapdeal 18708512445, Thu Apr 27 2017, 12:47:58 AM 1149 TRANSACTION Pialy R. Pandya / 9051871878

May 04, 2017 01:47 AM

Sir, you are in central and your one of the state is Harayana which is BJP party CM is their, but in that state in gururgram the biggest website snapdeal.com is located, and it comes under Harayana Government, a common people can say anything to you but in Harayana state gurugram the biggest online shopping website snapdeal.com call centre representative SANJIV, he says that I do not have anything with Modi ji, so when I said that how you can says this type of rude comment on PM and this also I will sent the letter to the PM and also to your state CM then on that time he says to whom you want to give complaint of us you can go with that we don’t care of anybody as we does not have anything with them, so one big website snapdeal.com representative can talk like this on you then what the status of common people against them. If Sanjiv say “ modi ji ka batto ke sath koi lena dena hai nahi” when I was talking about to make complaint by writing the letter to you against snapdeal.com, so I am writing from so many days to you and the CM of Harayana, and given the all details with the proof against the fraud made by snapdeal.com to us and director of Ecom Express Pvt. Ltd. has made the survey door to door of sunderban canning town that how snapdeal.com has made fraud with them and why snapdeal product is snatching from there courier boy and why they have been bitten and they made the call to snapdeal also what what reply of a one by one reply they give, and Ecom Express has the total proof of it, and you can make quiry to the Ecom Expres but you have not taken a single action and also I said that this is very worng to make fraud with the rural people area as they are of naksalwadi mentality, Modi ji is the PM of India we should give respect to him, and they are not giving respect to anybody and also they are taking law and order in there hand, how they are doing work keeping the law beside them, how they have got the working license, the govt of Harayana and in central also think about to keep there license or to be banned their license, for one website the total rural area of 24pgs mentality diverted to naksalwadi mentality but it should be stop. I will viral this audio recording of snapdeal to the all state to CM and to the media and news channel, cyber cell on that time you give the justice to us. How they talk against the PM is very rude and they does not have anything with PM Modi ji. Sanjiv says that Modi ji ke batto se koi lenadena hey nahi. This how you feel on listening and think about it and then take the action on them. When they says like this on that time you should banned the this website. Did you need any more proof, I am keeping on you to think. Pialy R. Pandya / 9051871878

May 04, 2017 04:12 PM

Dear niva majumder, Our team got in touch with you and informed you that refund has been initiated from our end. Regards, Team Snapdeal

May 05, 2017 05:16 AM