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Snapdeal.com - Partial product receives and then returned back in unmannered way.

Brand : Oakley model no.009135-05 Oakley Jupiter squared Order no 16668412676 Sub order 20783494531 Invoice no . D310AD/16-17/9363 I have ordered the above said brand sunglasses . I ordered two (2 same style and model.) When I opened one 1( first )parcel the item was missing as per description in snapdeal product details ( hard case of sunglass) and then decided not to open the another and i complained for refund / replacement for above mention order . wile return Video of same was made by me with dilevery boy accepting sealed product at the time of return pickup and pacage was in sealed and good condition . Later I noticed in my orders my return request was rejected and also a call from customer care that my request is rejects and sending my product back.(return equest declined for return / refund by unproved / inappropriate / false statement . ) Later I received returned of my product in very bad and unmannared conditions. Video of same at time of opening was made by me. I claim from snap deal. For putting false information , selling the product by putting product detail and then sending incomplete order and on time of return / replacment no cooperation , and also mishandling our paid product and returning with inappropriate unmannered way . Now I am in no mood for further process and need compensation for missed article in my order . Photos are attached and video shoot is unable to uplorde due to size , photos are screen shoot from videos .

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