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user_icon - Not send my producet

Hello sir, Myself Rachana Sahni from Noida and I am ordered two smart mops from Snapdeel on 8 December 2016 order no. Is 21368984524 and 21366825924 it delivered on 13 December 2016 but they both are damage. When I returned it to Snapdeal and want refund abbess my products then Snapdeel picked it on18 December 2016 and check the products according my complaint then one mop is pass in quality check and other is fail . Snapdeel gave me refund only one mop and other is send back to me but it is not reached here at present time. I am calling again and again to Snapdeel costumer care but they not solve my problem and give ex quizzes , sir plz help me regarding this problem.....

2 Jan 17, 2017 03:52 PM Internet Services

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Dear Rachana sahni, Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this. Regards, Team Snapdea

Jan 18, 2017 12:00 AM

Plz send back to me my producet as soon as possible

Jan 19, 2017 12:00 AM