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user_icon - Not getting any solution of my refund

I have ordered a suit from snapdeal as the product reached my residents I didn't found that product as I accepted I placed a return request on snapdeal so they asked me to courier that on the address they have messaged me so I courier that by Indian post but the product return back to me after few day after that I talked to snapdeal and the asked me to courier it again but from a private courier company so I have courier it again by the professional courier and again the product came back so I asked them do help me on this and I call them mail them and asked them about the refund but they didn't reply

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