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user_icon - Mixie purchased online not working,refund

Sir I had an order for purchasing a mixie from Snapdeal on 19thNov.'16,paying Rs.748/_online.OrderID 1679581420,sub orderID20937039383 and delivered the mixie on 22nd Nov.16.But on opening it is found that the mixie is not at all working.I immediately informed Snapdeal and they said to me that they are not in a position to collect it back and asked me to courier back.As I repacked and onapproaching the courier company they refused to accept the article telling security reasons.So I sent the item on IndiaPost as registered article and sent to the Custodian,Poduvai Agencies,110,Vellala street,Pondichery,605001 on 24th Nov.16 and delivered the mixie to the Poduvai Agencies on 28thNov.16. The IndiaPost Registered no.320474935 IN dated 24th Nov.16,for a cost of Rs.132/_.The Snapdeal offered me the cost of mixie Rs.748/_+132/_ as refund.But they sent me a mail that they closed my request . Sir I am requesting you to be kind enough to consider my request and help me get the refund.Thanking you.Unnikrishnan [email protected]

5 Dec 17, 2016 01:46 PM Internet Services

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Dec 17, 2016 12:00 AM


Dec 17, 2016 12:00 AM


Dec 17, 2016 12:00 AM


Dec 17, 2016 12:00 AM

Dear Unnikrishnan B, Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this. Regards, Team Snapdeal

Dec 19, 2016 12:00 AM