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user_icon - After cancelling order refund amount did not back in bank account

I make an order with snapdeal of Xolo era 2 mobile hand set of 4499/- on 10/12/2016 and make online payment for it. But on 12/12/2016 I cancelled my order of xolo era 2 mobile . I got a message from snapdeal that my money returned in maximum 4 to 5 days. On 13/12/2016 refund initiated message received. But after 4 days I call custmer care of snapdeal They said that my money will returned in max. 2 days more, after waiting 2days I again call . But they did not returned my money of 4499/- back in my bank account.

2 Dec 22, 2016 07:41 PM Business and Finances

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Dear Amit yadav, We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on [email protected] with these details. We assure you all possible help. Regards, Team Snapdeal

Dec 27, 2016 12:00 AM

Dear Amit yadav, We hope your concern is resolved. Please drop us an email at [email protected] in case you need any further assistance. Regards, Team Snapdeal

Jan 04, 2017 12:00 AM