Shopclues - damaged product not replacing
prashanthaldar, Dec 14, 4:56 PM IST: prashanthaldar, Dec 10, 11:59 AM IST: I purchased a coolpad note 3 plus (gold) vide order Number 104530197 O from shopclues.com order date was 25/11/2016 and receiving date was 30/12/2016 it is dual sim mobile actual i was using a single sim mobile so first 4-5 days i used single sim it is working normal then purchased an another sim for this new mobile but second slot of this mobile not reading the sim but fisrt slot working good. As i am a regular customer of shopclues.com my experience with shopclues is very satisfactory but my experience with coolpad note-3 plus not which sent by shopclues not so good it is a one of the worst products which i brought from shopclues . As i know shopclues.com is a very reputed and well known service giving online shopping company i never expected such from shopclues I am very disappointed by this product. So may i request you that necessary initiative may please be taken to replace the e product at the earliest ? Although I have sent a return (replacement ) request but no action has been taken yet as this is the 8th day of my return request I am very wooried about the unnecessary delayed and the Representative of shopclues not giving any satisfactory assurance about the problem so my request to the authority either replace the product or refund my ammount in my bank account so that i can purchase my desire product Order id: 104530197 Return id: 3440463 Return date: 08/12/2016 07:02 PM Returns status: Return Requested Product: Coolpad Note 3 Plus - (6 Months Brand Warranty) Quantity: 1 My particulars as under Prashant Haldar Mobile number +91 9479122326 Email id- [email protected] Order number - 104530197 My address First name:Prashant Last name:Haldar Address:20/7 Hari Nagar Katul boad East Address, line 2:near bazrang kirana store Pandey complex City:Durg Country:India State:Chattisgarh Postal code:491001 Phone:+91-947912232
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