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Sansui India - SANSUI 40 INCH LED PANEL PROBLEM

Dear Sir / Madam, Sub:- Sansui LED 40 Inch is Duplicate product / Low quality due to my panel is repaired. i Want panel replacement required but Customer care centre says warranty period completed, Sansui LED 40 inch TV within 18 months got repaired, due to "Faulty product / low quality / duplicae is made. Such a brand name company making product duplicate, I want replacement of Panel for free of cost required. Kindly note that I have purchased Sansui Colour TV in the year 2001 , till now there is no repair at all, due to this aspect I have purchased 40 inch LED Sansui TV in the month of May -2015 but yesterday ie 27/12/16 my LED got repaired. I have complained to customer care centre at Tambaram (Chennai), their service Engineer came today , he says "PANEL" problem , panel to be change. He informed to Customer service centre, they called me yesterday afternoon they are saying for panal replacement cost is Rs. 22,000/- , I am very surprised , because I have purchased TV in the year May 2015 , an amount of Rs. 35,000/- TV is working for 18 months, that product was made in duplicate & quality is very poor. Kindly replace the my LED TV or Panel otherwise I will apply in Supreme Court for huge compensation & all Sansui brand ban in India. Because you are reputed brand in home appliances and many of our family is using the same brand & same make there is no problem till now during long service , whereas in this case I faced above problem. Your esteemed positive reply for replacement of my LED 40 inch with same model required or panel otherwise will approach legally for duplicate product / inferior quality selling for the customers with Original price which is not justified. Please note that it will reflect on your brand & reputation. Please take immediate action for replacement of TV or panel, I am giving time you for 3 days only. Regards, K. Mani. No: 338 / B, Easwari Nagar Extension, Near SBT Company, Selaiyur Post, Chennai 600 073. Mobile No: 7567872275 Mail : [email protected]

0 Dec 30, 2016 11:15 PM Electronics and ...


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