Samsung - Provided the Defective Washing Machine
We have purchased the Washing Machine from Giriyas on 01-Oct-2016, and observed that they have provided the defective washing machine. When we checked with Giriyas, they mentioned that the complain has to be raised with Samsung company and have done that during 2nd week of October. On 30-Oct-2016, had a conference call with Giriyas and the samsung Location Manager by name Anand. He (Anand) has confirmed that due to defective machine, either it will be replaced or money will be refunded by 20-Nov-2016. When i followed on 24-Nov-2016, he (Anand) mentioned it may take some more days (May be a week or 10 days) to get it done and i agreed for that. But no actions are taken. When i visited Giriayas showroom to address the problem on 09-Dec-2016, again Anand has mentioned approval has been completed for refund and i will get it max by 19-Dec-2016. But today when i called the customer care they are telling that the representative has updated the ticket on 02-Dec-2016 stating that they are not able to contact the customer. I am totally confused whether Samsung making the fake promises to the customer and whether i will get my money back.
Samsung - Samsung mobile is not working properly..
I bought the mobile in 2019 and within one year it is not working proper. ..
Samsung - samsung..
recently i have purchased samsung mobile last two months back, now its getting heat, i visited samsung show room for the cause the representative saying that it was problem with mother board as per discussion with representative will get the board af..
Samsung - Mobile damaged by services center ..
I have given my samsung note series mobile worth 60000/- just for softeware update in working conditions. Their technicians some how fail to upadte softeware and end up to me by giving handset in dead condition.its continually 6 month of fight agains..
Samsung shop - Got different product ..
Dear Team, I have ordered Samsung Travel adapder white color with usb cable in shop.samsung.com and oder id is 100460733. But i received black color travel adapter with out usb cable. I mailed [email protected] on 10/oct and also called sam..
SAMSUNG - Refrigerator not working some one month..
Complaint loading on 02-09-2017 comp. No.4244340659.after complaint send egg. On 05-09-2017 His reports are thermostat combo dead cash. Rs 1500/= paid by manual cash memo no.9401. But after that time on any action through company and engg. Me. Azad a..