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Paytm - Flight rescheduling money not refunded yet

I have booked a flight from pune to jaipur via paytm on 8 th dec.Unfortunately ,i had to reschedule the flight so i called the indigo people they said that u have to book another flight with indigo for the correct date so they will refund the previous one.I have done the same and indigo people have cancelled my earlier and have promised full refund.they have also given confirmation mail regarding.As i have booked my flight via paytm ,refund will be granted from same.Its been 15 days that indigo has initiated the refund.But still i haven't received it.Neither the customer care service has updated anything over my complain.Highly ridiculous!!!!

0 Dec 19, 2016 05:03 PM Airlines

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