Aircel - Overly charged based change the plan without my knowledge.
Dera sir, I was used the pospaid mobile connection in aircel since 2015 and my no 9841961066 and i never i default any of my payment to the network. In 2016 July onwards they changed my plan without getting my acceptance and they keep in charged when i check over charged i came to the fact and i request to change the network from Aircel to IDEA (by using port facility) in same no but subsequently they charged very high ( my basic plan 249+tax for 600 minutes calls and unlimited internet) and when I checked the bill and i was shocked in the new plan there is no unlimited internet after 500 MB 3G data. The aircel network charged for internet alone Rs.480/- which iam not agreed my old plan.. So I escalate the issue to aircel for waive off but they keep on insist me to pay Rs.559 which due as per their new plan. I have so many corresponding mail for waive off this matter but they blocked my new IDEA network no 9841961066 and now threatening for legal notice and also threatened me to block my another Aircel no 7401524011. Kindly help me to resolved the problem.. I really intended to remit the amount as per agreed part of both but they hiddenly changed my plan without my knowledge and get the usual oral recording voice confirmation from myside.. If get the call for confirmation to change my plan, I suppose to disconnect the connection in earlier days.. My other no : 9799319387 Name : J Ganesa Pandian Place : Chennai, India. Email I'd : [email protected]
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