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Ola Cabs - forced to travel in opposite direction

on February 3rd i had to travel to baiyappangalli metro from ITPL main road and booked and Ola cab. I had just returned from out station amd was unware of sharing cab now deemed illeagal by RTO, when driver informed me and while he was taking a different route to drop off a co passenger it would delay me an hour and to come round about to my destination maybe another hour with the traffic condition, hence i denied to continue and dropped off the cab, immediately after boarding. The cab driver did not stop my meter while i got off the cab and kept it running. Later Ola company denied to refund my money and said even if they are going in opposite direction i will have to pay. When i didn't even take that ride they have deducted money from my Ola wallet and refused to return money.

0 Feb 09, 2017 04:48 PM Public Transportation

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