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Ola Cabs - OLA driver taken cash as well as ola money without notice

Respected sir/madam I had travelled with OLA on 29.11.2016 from 2nd stage bengaluru to airport, after completing my journey i had given cash and not to take ola money(amount of Rs 707), he agreed for the same and after i left he deducted my money but i didnt noticed the same at that time .during my last drive on 09.12.2016 i noticed this and called to ola executive, the representative told she will take a complaint and come back and not responded later and i also called the driver and the person who picked up the call told the person who was working now ran away, again i called to Ola care the representative and explained, they (Ms.Rithu -Ola Representative name)are replied that they are helpless and you have to direct deal with them. OLA is cheating like this customer, when booking before start the drive they will ask pin the same thing they should adopt for taking ola money also. kindly look into this.

0 Dec 16, 2016 02:35 PM Public Transportation

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