Nykaa - Order not delivered and fake details updates on tracking link
My order no. Is 801469757 and 801471618. Both of my orders are pending till now and it has been 2 weeks now. Nykaa delivery service is PATHETIC. When i try to track the status of my order, i see fake details are updated stating that “ user was not available” but they have never contacted me and this has been happening since 2 weeks now. Also, i got a message to pay online but no delivery attempt was made that too. If i would have paid, my money would be lost as no calls regarding were delivery were made. A BIG security concern. I am not sure how far nykaa is going to go having such practices and services. Nykaa support team also doesn’t seem to care as they are more interested in just throwing words like-“we are looking into it and we will get back in 24hrs” on the face of customer and hang up the call every day. Serious action needs to be taken against these issues as this will soon make customers feel frustrated and they will not look back towards nykaa after such unpleasant experience. If nothing can be done, then atleast dont fool the customers. Also nykaa support team doesnt seem to have a clue about what is happening at 3rd party delivery services which nykaa gas hired. They try to redirect the customers directly to the delivery partner which is not the recommended process. Such IGNORANCE and rude behaviour of support is not ACCEPTABLE. Nykaa should reconsider the delivery process going around.WHat is the point of having a support team if the issue cant be resolved even after 14 days of consecutive esclation for same issue. BIG DSAT from my end.
Nykaa - Unprofessional service and staff ..
fraud company... looting money and not delivering the product...
Nykaa - Non payment of refund..
Hello Sir, This is to inform you that I had placed an order worth Rs. 1845 on 3rd September on Nykaa's website. When I checked with them I was told that there was a payment gateway failure and therefore they have not received the money. My bank acco..
Nykaa - Order not delivered and fake details updates on tracking lin..
My order no. Is 801469757 and 801471618. Both of my orders are pending till now and it has been 2 weeks now. Nykaa delivery service is PATHETIC. When i try to track the status of my order, i see fake details are updated stating that “ user was not ..
Nykaa - Selling fake and used products...
I had purchased few cosmetic products from online website called Nykaa on 1st January 2018. In total it was 29 products. I had received the delivery of the products on 4th January 2018. On receiving the delivery I immediately checked the products. Ou..
Nykaa - Order not delivered..
I have placed an order and paid online for this... Yet mu order is not delivered and according to customer support they mailed me that product is delivered.... I have contacted them many times via mail as they do not have support number .... This is ..