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user_icon - Mental Harrasment by Myntra

I have purchased Fossils Women Rose Gold-Toned Embellished Hybrid Smart Watch FTW1106 from Myntra and product which was delivered to me was defective as it is not working. For that i raised Exchange request and delivery boy came up to my doorstep and asked me for the approval from customer service. But mail which i recieved from myntra doesn't carry all this information. It was mentioned in the mail that price tag, product and cover should be there. I provided same but delivery boy refusses to give the product to me and left. After that i called customer care they also apologise to me and i asked them for REFUND. Now since from 28-Jan-2017 these are are just floating eamils and noone is looking into the matter seriously. Every day when i respond to email i got APOLOGISE mail from them but i have not yet recieved and concerete answer from them when i will be getting my refund?? Due to this pathetic service and negligence of responsibility one has to suffer alot. I feel like i made a mistake of opting Myntra for online shopping. This is the worst site i ever crosses in my life in terms of policies. Its just meant for mental harassment and defective delivery so plz noone should buy from this site.. money is urs use on wisely. I want my refund to be sent in my bank account ASAP

0 Feb 12, 2017 08:27 PM Jewelry and Watches

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