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Muthoot Fincorp Ltd - MONEY DEDUCTED FOR GOLD LOAN FROM BANK BUT MUTHOOT SAYS NO MONEY RECIEVED

I had made a payment on 12 NOVEMBER 2016, for an amount of Rs.707.00 against loan as requested by them as they were not accepting cash due to demonetization issue. Payment was successful from CITI BANK but MUTHOOT stated that they didn't receive money. Had to go to MUTHOOT again next day and do cash payment. Lodged a complaint as well with them and they asked for statements as proof. even provided CITIBANK statements more than 2 times to them,but still they are not giving money back. V rather they are just saying it's pending with investigation team..It's more than a month now. GIVE my MONEY BACK.ELSE ILL SEE END TO THIS..THEY ARE JUST HARRASING ME FOR 5weeks . They misbehaving as well along with branch manager. It is the Garden reach branch (Kolkata 700024), MUTHOOT finance corporation. Give my money you frauds.


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