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Mr voonik - Unsatisfied product delivered

I purchased casual shoes in mr.voonik online shopping. The item was delivered very lately and item also very very worst. I was totally unsatisfied with t product and made an request for return. Today pick up was done and amount also refunded partly. I make a call to the customer care people and asked about the balance amount. They r sayiNg that pls chk t refund policy and then call back us if having any clarification. At th time of refund request they did not mentioned any charges applicable.

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