Mi India - Xiaomi India - Complaint : non functionality of mobile phone (redmi 3s prime gold, 32 gb)
Dear sir, I have raised below complaint with xiaomi. Kindly refer the below email and would request you to initiate the necessary action. Dear sir, I have purchased redmi 3s prime (Gold, 32 gb) on september 07 2016through flipkart, order id: od507008478827981000. The product was delivered to me on september 10 2016. Suddenly few days back (From 28th sept 2016) the phone stopped working, its went in sleep mode whenever i received or make a call or open any application, and for awakening up i have to restart the phone. It is clear from the above facts that my product is not good. I have visited the service center and submitted the phone but the service center is saying that i have to pay rs. 3000/-, for repair. My question is ‘why should i pay the said amount i. E. Rs.3000/-‘, since my phone is in warranty period and the warranty period is 1 year. Neither my phone is broken nor its went in water then why should i pay the amount. My demand are as follows:- 1) replace my phone with some another phone 2) if above is not possible then my current phone need to repair without any cost and in good condition 3) and i should must receive some standby phone for use in return without fail, till my phone don’t get repaired. I request your goodselfs to seriously look into the matter and provide your submission within 3 days from the receipt of this letter. Relevant documents to support the above facts are enclosed herewith for your ready perusal. Thanks & regards Manoj chandola Mobile no. 9990980734 _ But company instead of helping me they are asking to pay the required amount as asked by the customer service center.
Mi India - software problem..
Sir, my phone have problem its getting swtiched off and for the same last 5 days before i given my phone for repair but no response from Mi service center at Shagun Chowk pune below i have attached job card for that Request you to look for that..
Mi India - Company use my money upto 15 days..
I already cancel my order on 29th Dec after that also your courier company is re initiating the delivery again nd again at home Kindly request to you plz order or guide to your courier company to take that order to your ware house nd plz initiate my..
Mi India - Mi shipped products and mi askd couriers to reject delivery..
Sir, I am Nazir Hussain, I purchased the products from mi store and I have attached the awb/ tracking number and order number of those shipments which are illegally returning by the Delhivery courier at Dimapur khermal Nagaland & Guwahati based couri..
Mi India - power bank is problem..
My odar pawor bank is 20800mah but 16000pmah pawor bank daily bery ..
Mi India - power bank and sumsang128 gb memory card is not working..
Power Bank Or Memory Card Not Working I Have Purchase Mi 20000 Mah Powerbank Get Free 128gb Memory Card. But The Power Bank & Memory Card Are Not Working, If U Replace Me The Products Of Both So Please Replace Me Otherwise I Want Refund Your Products..