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Mango clothing brand - Didn't make arrangements for the items to be returned or didn't process my refunds

I ordered 3 sweatshirts . Order No. BAGSLR Unfortunately size was not up to the mark and hence had to submit return request. Courier guy didn't come for the pick up . Customer approach of Mango is very poor . It has been nearly 2 months and still after constant follow up the Mango team didn't look into the issue. There is no proper system involved . Very much frustrated .i would recommend the Mango websites for any purchase hereafter. I didn't receive confirmation that they will process a refund and that they will make arrangements for the item to be returned I look forward to hearing from you .

0 Jan 06, 2017 07:41 AM Internet Services

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