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MakeMyTrip - No refunds or changes of name

I booked two ticket of spicejet on makemytrip from Goa to ahmedabad for 10th August 2016 u gave me three options to select name from i selected 1)Minaxi parikh 2)shailesh parikh By mistake or error Saumil Parikh was selected I was waiting for review and then confirm and go through payment I thought i will be asked once to check before confirmation every site does this but no direct took me to payment gateway i was unaware about this name. I got to know when i saw my mail i called them they said we cant help u call spicejet I called spice jet der was mere mistake of name that it that should be allowed but no they dint botherd much and refuse to change i had to pay for tickets twice that was a huge surprise for me...... Each penny means a lot to us we are not frequenct flyers not belong from rich class Morover when u say can cancel the ticket it is refundable..... Wat seriously i pay 3200 and u pay me back 500 woooow amazing deal isn't it! Badly disappointed by make my trip and spicejet stop making us fool i will never recommend this to anyone . I have even raised a complaint against them they marked it resolved with out any solution. They did not take me too review page and went to payment. saumil Parikh

0 Jan 13, 2017 02:26 AM Airlines

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