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MakeMyTrip - Cancellation charges

Regarding cancellation of the air ticket I hv enclosed below.The company make my trip has not refunded the amount refunded by the airline (Rs 3300) as I cancelled directly with the airline.Also they charge cancellation fee and convenience fee separately which further reduces the amount.This ticket was showing refund of Rs.220 when checked on the make my trip app refund.So they are heating consumers by taking refund from airline and not giving it to the consumer unless the consumer cancels directly from the airline.For the previous cancellations I did on the make my trip app I have received petty amounts as refund.I have attached another ticket I cancelled on the app and received 0 refund for proof.

0 Dec 29, 2016 01:53 PM Airlines

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