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MakeMyTrip - Cheating their customer by leaking their information.

PLEASE DO NOT BOOK ANY TICKET FROM MakeMyTrip.com. They are cheating their customer by leaking their information. This is in reference to my Booking ID:NF2263282497309, I was booking the flight tickets for my upcoming journey however while making the payment my transaction got failed but the amount was debited. After sometime i got a call from a person, mentioning himself as an employee of MakeMyTrip.com. He said the transaction got declined due to some internet gateway error and asked me that if you still want to book the tickets on the same price then this time you need to make the payment offline via NEFT in to the company's account as their payment gateway is not working. I asked him to send me the account details through his official mail ID. He also has my complete itinerary details which i filled while booking the flights in to their website. Later i also got a mail from [email protected] for same. All this put me in confidence and i made the payment but i haven't received the tickets. I tried calling that person all day but his number is switched off. I made a call to their call center and informed them about it. As per them they don't do booking like that and someone has done fraud with me. My concern is how my booking details got leaked to that person and how was he allowed to use MakeMyTrip.com domain. It is very clear that someone within their organization has done this fraud or leaked my itinerary details and make me susceptible to such frauds . MakeMyTrip.com is leaking the information of their customer and making them vulnerable to cyber-attack or such frauds. Please share this and ask people not to use MakeMyTrip.com for any transaction. I have attached the screenshot of the mail which i received from their domain stating that to make the payment into their Account.

0 Dec 19, 2016 07:40 PM Travel and Vacations

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