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Logix mall noida sector 34 - Tow away of our car parked in service lane in front of the malls entry gate

We visited logix mall on 31st dec 2016 mor 10:30am.we parked the car where generally all the cars were parked which was in service lane right in front of the mall entry.A guard was standing right there who s name :bhanu pratap singh.He did not say anything to us while parking the car moreover there was no any "no parking" or tow away sign board in the vicinity.Lot many cars are parked in that service lane on daily basis.But when we returned after 2hrs our car was towed away along with lot many other cars.We went back to complain at the helpdesk counter of the mall.He cleared refused to look into the same.we went to meet the mall manager(proof of our visit mentioned in visitors register in his office)he did not come to meet us and post our resistance he ensured to help us n asked(over the ph) us to go back n meet the security incharge.Security incharge clearly refused to help and he along with the bouncers was behaving very unprofessionally and rude with all the members who s cars were towed away.People present at spot were also saying that these staffs and local authorities have tie ups between them where in they purposely get cars towed away on comission basis.We have the snaps and receipts of the challan which we paid to get our car released. Kindly help!

0 Jan 07, 2017 07:26 PM Products and Services

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