Koushik - Refund
Due to heavy rush at the counterat the sudden announcement of 13010 dn doon exp., I couldn't cancel the PNR 2802209569 at HW station. With my aged father & family, I immediately changed my route & reached HWH on 16.12.2016. When I went to counter at HWH station, I couldn't cancel the PNR bcoz of passing more than 72 hrs. I didn't know this rule.