Kent RO Water Purifier - Manufacturing Defect
I Have purchased a Kent RO water purifier from VIJAYA Sales Pune on 11/11/2015. Within 3 months of purchase the Membrane of RO was damaged/defect and I replaced with a cost of 2200 from the service provider Orange Impex, Pune (no bill has given) plus paid service charge of Rs 400 (no bill has given). After this incidence, 2 time same problem was repeated and it was replaced with same expenses. Less than a six months’ time, the purifier machine was found to be broken (a reported by service engineer) and I have replaced the same with payments, even it was under guarantee period, the same was refereed to your customer center but, no help. Yesterday I have called the Orange Impex, Pune for the problem of water purifier, the service personnel is identified once again the damage in Membrane and asked for Rs 2200/ and service fee Rs 400/-. I did not changed the Membrane but paid service fee of Rs. 400/-. Now the water purifier is not working. I doubt the quality of product and it is a manufacturing defect. I request for refund of 15000 plus the payments made towards all the repairs towards the water purifier.
Kent RO Water Purifier - Very irresponsible regarding seevices..
Its almost 24 hrs since i lodged the complaint for the water purifier not working but after some assurance of repairing it, the team is either disconnecting calls or picking up.Itd matter of water atleast the people should be giving concrete answer t..
Kent RO water purifier - DEFICIENCY IN SERVICES..
I purchased a KENT RO water purifier about two years back from Army Canteen. Few days back, the filter etc. of the system were changed by a technician of the Company on our request and the required amount was paid to him. Till that time it was wor..
Kent RO water purifier - Manufacturing Defect..
I Have purchased a Kent RO water purifier from VIJAYA Sales Pune on 11/11/2015. Within 3 months of purchase the Membrane of RO was damaged/defect and I replaced with a cost of 2200 from the service provider Orange Impex, Pune (no bill has given) plus..