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Indian Railway Catering & Tourism Corporation [IRCTC] - Refund for Ticket booked got got cancelled due to network error

I was trying to to book train ticket for my family from Mumbai - Karwar , tavelling on 03-10-2017, ( Ticket booked on 26th Aug 20q7) after completing the filling of forms i had to do paymemts, which i hav done. But ticket dint get booked due to error in the Site. My money has been deducted from the account and i had recieved a msg that the money will be refunded to my account. It's almost been 4 working days, i have still not recieved any refund. I have also been trying to contact the Customer Care of IRCTC from last 2 days in the given Numb (0112340000) nobody is responding on this numb. Either the line is always busy or All executives busy. I wonder wheather they have Customer helpine line service ? If they have then y they don't respond ? I am really not happy with the way of working of IRCTC Services. Regan Coutinho +91 9686219990

0 Aug 29, 2017 01:33 PM Telecommunications

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