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Indane Lpg Gas (Indian Oil) - problems regarding delay in delivery

every month we book our gas but there is always a delay in delivery. every time we have to remind 3 to 4 times after booking to take the gas cylinder. when we call to burari agency they said to contact to the delivery man and when we consult to him he says that i have not get the booking slip yet . when the delivery man delivers the cylinder he does not give the booking slip to the consumer just says that he hadn't have the slip he has bring the cylinder on complaint. All the residentials of here under burari agencies are facing these problems . Kindly take a strict step towards these problems

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