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Idea cellular Ltd - Port rejected even after paid 21 days extra bill amount

I paid bill amount and extra 21 days bill amount at idea store. Then generated port request but idea has rejected by mentioned that ur outstanding payment not cleared. Disgusting service of idea. I called on 198 to customer care of idea and explained. They said you given acceptance to live with idea by call. But actually i didn't pick any call of idea and not given this type of statement. Idea service is at worst condition. They creating problem for those who want to port and deactivate the idea sim. On base of cleared bill and port code i received jio sim and paid 99/- but due to rejection by idea i will have to paid again 99/- for jio sim with new port. Why customer will paid again and again ? Please resolve the issue.

0 Apr 02, 2017 10:32 PM Telecommunications

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