Idea cellular Ltd - Sim replacement without customer permission
Dear sir i am using my prepaid mobile number 9838098380 from last 8 years and ported in idea prepaid 1.5 years ago but on 7 jan 2017 morning i found no service in my mobile when i complain in my local idea office with my valid DL he told me that number in replaced in kanpur by someone and the details in crm showing in the name of my name and address. How any one can sim replaced so easily someone from idea store kanpur helps the person dor replacing the sim . My number is still not activated it was more than 24 hrs this was my buisness number in which i get the orders from my foreign buyers and my right now my number status is showing you have dial a wrong number if any of my buyer will call he will think that my number is changed or i m not ready to talk he will automatically send my order to someone else if any one will call me and i have to pay a big loss for this who will be responsible for this will idea will pay for this to me if some wring activity done by my number who will be responible for this . I request you to take an action for this so that this kind of activity will never happen in future Its a very big fraud by idea company sim replacement without the customer permission. Plz suggest how to take action against idea so that it will not done again in future. Regards Rohit Verma
Idea cellular Ltd - Balance cut..
I recharge my idea number , 8340783892 after that my balance cut nd when I talk to costomer care than he cut my phone without giving me proper information. After that another costomer care said the money is not refundable..
Idea cellular Ltd - Unnecessary deductions of balance ..
Idea cellular one of the best companies is now a days failing to provide accurate services .. unnecessary deductions from my balance for gaming service even though I didn't subscribe any service ..even customer care people have not manners to talk wi..
Idea cellular Ltd - Port rejected even after paid 21 days extra bill amount..
I paid bill amount and extra 21 days bill amount at idea store. Then generated port request but idea has rejected by mentioned that ur outstanding payment not cleared. Disgusting service of idea. I called on 198 to customer care of idea and explain..
Idea cellular Ltd - Sim replacement without customer permission..
Dear sir i am using my prepaid mobile number 9838098380 from last 8 years and ported in idea prepaid 1.5 years ago but on 7 jan 2017 morning i found no service in my mobile when i complain in my local idea office with my valid DL he told me that numb..
Idea cellular Ltd - Idea automatically canceled my porting request on porting da..
On 31 st Dec we requested for porting our 4 mobile nos 9669553300,9575250000,9926794000,9575250000 but on today they told me that your porting request is cancelled. For above matter we already paid RS 1450 against their outstanding till 09/01/2017. ..