Idea Cellular Pvt Ltd - Extra charges and wrong commitment
I would like to mention my complaint strongly in your view that none of idea's departments are able to resolve a complaint of extra charges and they have this practice to open cases and the close them with unsatisfactory resolutions. Finally i have decided to port my no. and discontinue services from idea after a long period of 5 years. 5 years with such a pain full experience. Complain- in the month of oct i launched a complaint of extra charge of 250rs added in my bill. Although i was in blind faith that not to check bill details, but that day when i saw that extra charge has been added in my bill i immediately launched complaint for the same in cust. care. After this due to non payment of my bill i got a call from collections team and after explaining the story i was assured about the waiver off for that amount of 250. Then i again got a call from CC team of idea and they took complaint of mine and that lady customer care herself admitted that your previous complaint was not entertained due to wrong tagging done on their CRM. Now what to do. after this that lady took my complaint again and she has given me complaint no. and said that waiver off will be done in next 66hrs. This whole story took 1.5 months. Not just this, i told every officer of idea to please launch a complaint regarding low network and pathetic 3g. Today i got a call from a person that your complaint cannot be processed. But unfortunately, idea team is running to save their 250rs desperately. My no. is 9718525558. The solution given by idea team is that they pushed me towards portability. In this competitive world all telecom industries are running to give better services but idea has something different in their mind.
Idea Cellular - My no. not in service for changing to prepaid..
First time my no 9906868192 is not in service after 10 years I don't know for how many days because yesterday I changed it to prepaid . I have a small business and for its running this no. Is life. Thanks idea cellular what an idea sir Ji ...
Idea Cellular Pvt Ltd - Bill ki hard copy nai milti he ..
Jii mera naam raj he me idea ka post paid card use karta hoon jiska number ( 7203903951 ) he mujhe ye number ke bill ki hard copy ghar par mili nai he aur me jab idea ke custmor care me call karta hoon to mijhe bataya jata he ki bill 12th sept aur du..
Idea Cellular Pvt Ltd - Over mobile Bill ..
When I ported in to idea cellular they gave a plan of 349 and additional cost of 50 rupees but every month my bill is going to be higher and higher i complained so many times to the retailer and customer care also they regrets my problem i am disappo..
Idea Cellular Pvt Ltd - Migration from postpaid to prepaid..
I am an idea simcard user. I received a call from idea customer care that if i migrate from prepaid go postpaid i would be able to get 1 gb every day for 499. But i only received 1 gb for the whole month which is a fraud. Secondly when i went to migr..
Idea Cellular Pvt Ltd - Cheating ..
I am Ayush Murarka, i am using Idea cellular since years but now company has strted cheating their customers by activating N number of plans without consent of users amd adding the same in bills..i complained to the company and denied to pay the unre..