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Idea Cellular Pvt Ltd - Harassing customer by IDEA & threatening

1) On my request to close services through customer care , Customer care assured me to closed my services dated 13.08.2016(refer page no 1,2,3 & 4 in attached doc). 2) Further to above , I received bill mail & call from customer care for non payment while services are discontinued from my side. I informed same again to customer care on 07.09.2016.(refer page no 4 & 5 in attached doc). 3) I received another call from IDEA -Bright cellular ,Nagpur(MS).India for non payment. I send my detail communication & regards to them 15.10.2016.(refer page no 6A in attached doc). 4) Over and above I still receiving reminders from IDEA for non payment on 22.11.2016.(refer page no 6B in attached doc). 5) IDEA raised bill even after closing request (refer page no 7,8 & in attached doc). 6) I received call on 21.01.2017 from Miss.Sakshi Tiwari stating she is Lawyer behalf of IDEA, Pune for threating of judicial consequences while her communication she was very rude and dictating and shown interest to levy a huge fine of 25000 rupees. 7) I getting harassed from IDEA cellular even i had already paid my legal dues and informed IDEA cellular through their customer care to close their Services to me before next billing cycle in advance. And further requested to settle my security money 2000 rupees in my account. 8) Rather settling my security money they keep on billing unethically and started harassing while my money is with IDEA. This might be greed of cellular company to avoid payment of my security due. 9) This is my humble request to honorable court to look into above situation and grant me justice and save me from harassment.

0 Jan 21, 2017 06:27 PM Internet Services


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