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Ibibo Group Private Limited - Airline synk issue-high cost ticket

I booked ticket for a flight from jaipur to mumbai for date 1jan17 on 18Dec16with the best available options on site on that day. But 2 days later cheaper airline flights were available too. This caused me paying 15k extra. goibibo do not have terms defined with airlines so that best economical fares are offered to customers which their business is based on. When i do booking using goibibo services, i look for saving money. Here due to bad site management along with poor tie up with airlines, i have paid 15k extra. Also after making me wait I am provided same reply which has just wasted time n my patience. This shows they don't value customer at all. also your reply is not at all sensitive to my grievance.

0 Jan 11, 2017 07:01 PM Travel and Vacations

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