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Hotel Bawa Continental - not getting payment

We book two rooms in Bawa hotel on 01st August 2017 for our guest for 03rd August 2017 against room confirmation number - 39222, for a room guarantee they asked credit card detail to me & same we provided to him. They deduct INR - 11210/- from my credit card & informed me to they will release amount once guest will arrive & pay the amount, as per the plan my guest stayed in Bawa hotel on 03rd Aug.2017 & they paid room rent , but as per hotel commetment they are not going to release my payment. I am taking continus followup with hotel reservation person Ms.Agnes, hotel finance person Mr.Advesh as well as the IDBI representative Mr.Nagesh , they are not giving proper response or not released my payment.

0 Sep 28, 2017 03:26 PM Hotels


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