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HomeShop18 - Poor Policy :- 1 time exchange then 2 time if still material poor then they should refund money but In place of refund money Hs18 allotting g.v.

To, Officer Incharge, Kolkata Cybercell, Kolkata. Complaintsofconsumer.com Again and again I have to knock your door for online shopping complaint so why PM is showing us the dream of digital India 1st time ordered which was damage and poor material, so we exchange the order and the same is also received more damage along with the very poor material and no checking had taken place for the replacement order and packaging is also damage. After purchasing for the second time and that also comes defective then they further go for the refund money of the product but homeshop18 policy is to not refund the amount but they will issue gift voucher which they say that it is a type of saving amount for the unlimited period. You please advice that which online shopping channel or online shopping website does that in refund they will issue a gift voucher in place of money this I would like to ask you as I have search but could not found any one’s policy or system like this that which website or any shopping channel do this which homeshop18 want to do with us. And also I have verified my damage product from local Jadavpur Police Station. My husband income is Rs.11,500/- so you can understand that our income is very poor so we go for online purchase for some discount but if I have to come Again and again for each online shopping and if any defective product or any problem comes they took a month for refund money and we are a tax payer so you are not giving any attention on common people, after having educated we are suffering with wrong policy and system of the online shopping website and channels, on be educated we became frusted with this system and we could not able to digest this system so we convert in to criminal minded persons. So for this if I go for any criminal activity then you cant able to blem me because your system is making me and other people criminal minded person. Replce order detail. My order no 1009012627 dt.04.02.17 for PNB 5Ltr multi-utility kadhai with 5 attachment - black (33458585) for Rs.999/- less loyalty bonus discount - Rs.200/- and shipping charges Rs.201/- = total Rs.1,000/-, received through gati surface AWB no.550946507 dt.13.02.17 at 7.00 pm and also informed you at 19.39hours and your call centre person advise us to call in the morning time to talk with senior regarding the complaint. Below order is 1st time booking order. My order no 1008431855 dt.23.01.17 for PNB 5Ltr multi-utility kadhai with 5 attachment - black (33458585) for Rs.999/- less loyalty bonus discount - Rs.200/- and shipping charges Rs.201/- = total Rs.1,000/-, received through gati surface AWB no.550728929 dt.30.01.17 at 7.30 pm and also informed you at 19.57hours and your call centre person advise us to call in the morning time to talk with senior regarding the complaint. I am master in journalisam, LLB, and more diplomas with distingsion but due to health I does not work any more and dependent on my husband salary, this money if I get in few days then I can re utilise this fund to use in my daily basis need. This money if I does not get then I will make any crime and you come to arrest me so that I will show to all that how your system makes me criminal person. Regards Pialy R. Pandya /9051871878i

0 Feb 15, 2017 11:47 AM Home and Garden


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