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HomeShop18 - Paid cash Rs.1000/- and received GC coupon Rs.800/- from product and Rs. In both chitting case.

Cyber Cell Kolkata Order number 1009012627 dt.23.01.17 and replacement order no.1008431855 dt.04.02.17 for Rs. 999.00 my loyalty bonus point was Rs.200/- ( loyalty bonus point received against purchase of Taashi Beauty Capsule order no.1007294757 dt.28.12.16 vide loyalty bonus coupon no.CDUA8UZ647A) and shipping charges was Rs.201 = total purchase amount is Rs.1,000/-. From We have paid Rs.1,000/- and they are retuning us Rs.800/- converted in to GC on dated 17.02.17 at 12.15 hours we have received one email of yours against our order no.1009012627 in that you informing that you will make procedure for refunding our amount through NEFT for that we need your account details and you will get your refund amount in 4 business days in our account and at 20.31 hours you are sending a email attached herewith for your ref that you are issuing a gift voucher against our order. and on dated 13.02.17 at.09.49 am your one of the representative Ms. Saloni and many more also informed us that you will received your full amount Rs.1,000/- as refund at your bank. Till evening 06.30pm they have fryed my brain for one product they are harassing is a lot. Our both mobile no.9051871878 & 8017136130 we have call recording and in that one time GC and one time account refund and why they have deducted my Rs.200/- it is a total loss and sir 2 times rejected product out of that first product was used one and second time fully damage I have all images of the same and also second product was verified by the local jadavpur police station so they are making fully chitting case as they are taking Rs.1000/- and by forcefully they are issuing our Rs.800/- GC and my loss is Rs.200/- which type of system they have. I have sent you twice complain to you and now they are making gotala of Rs.200/-. They are no scare of PMO, Madam Sushma Sawraj and CMO and hopefully you are also supporting there this type of chitting activity. Now I can able to show that without checking sending the product and also not issuing the full amount which we have paid to them. If you will not do anything about this then we will have to go to social media, news channel and mittal case is fully going on as chitting case in Noida. You are not taking step then we will also go for criminal activity to harrasse them your fully system is correcpted and for that all common people are becoming criminals. Pialy R. Pandya / 9051871878 Social Media 12:15 PM (15 hours ago) to me Dear Customer, Greetings from HomeShop18! Order ID: 1009012627 ear PIALY, Greetings from Homeshop18! This is with reference to your order number 1009012627 for Rs. 1000.00. Please find below the details of your Coupon code towards refund of your order. Coupon Code : CKDZUZFNVZ8 Rs. : 800.00 The Coupon can be used for purchase of any product from HomeShop18. To redeem this Coupon you have to use the Coupon code no. at time of placing the order on our website or while on a call at 1800-103-1818. The other terms for usage of this Coupon are given below : The Coupon is transferable The Coupon code can be used only once. No partial usage is allowed. No refunds will be given for part usage of the Coupon Coupon amount cannot be exchanged for cash under any circumstances HomeShop18 is not responsible for any loss or theft of this Coupon code If the order value exceeds the Coupon amount, the balance can be paid by credit card/debit card/cash on delivery Thank you for shopping with HomeShop18. Sincerely, Team HomeShop18 This mail is further to your post on [email protected] We understand your concern and offer our sincere apologies for the inconvenience caused. We would like to inform you that we are proceeding for refund through NEFT for that we need your account details hence please call us on our customer support team at 0120-6189818 and update your account details to proceed further. We proceed refund post delivery of the defective product at vendor address. Refund will reflect within 4 business days, from the day of refund initiation. As per standard banking procedure. Your kind cooperation and patience is requested. Regards, Team Feedback HomeShop18 Customer Support

0 Feb 18, 2017 12:23 PM Home and Garden

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