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Hinduja healthcare surgical - Full n final settelment is.kept.on hold

name is Poonam Parab Emp. Code 2062 was working as Front Office Team leader.I joined in Mar 2011 & resigned on Oct 2016. My clearence & Settlement is on hold as there was a payment pending from one of the guest Mr.Pramod Kedia.Patient was called by Dr.Nishant kumar in opd clinic.There were around 9 visit for consultation & OCT test done by Dr.Nishant kumar. Earlier the patient were ref. by hinduja house Mr.Ramesh Seth.Front office executive who was attending Drs.OPD was not done the biling as there was no confirmation mail. Same way Dr.kumar has done 9 Visit for Consultation and Oct.without prior approval for the payment & without patients conset Dr.kumar seen patient.later in the end of Aug Dr.Pallavi Thakre given me the for the same patint for payment but when we check the systems billing was not done as well as there was no confirmation mail regarding same. Later we asked Mr.Mangesh Prabhu Sir also but he said backdated billing is not possible. Then we calculated the amount & the amount goes some were around Rs.49600/-. I contacted Mr.Seth & informed him about the same ,he replied on the mail that he will do the settelment. Sir I really dont understand why only I am responsible for the issue ???? & Why my clearence,payment is kept on hold.If the concern doctor & his team would have inform at the first visit this situation will be different. I understand there is a revenue lost for the company but why only I am responsible for the entire isuue.doctor & his team also equaly responsible for the same as without payment without patients consent they perfroming the test. Sir requesting you to kindly look in to the matter & do the neeful. Yours faithfuly Poonam Parab

0 Dec 13, 2016 03:12 PM Health and Beauty

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