HDFC Bank - two wheeler loan closed but NOC not received
Dear sir, I borrowed a two wheeler loan from HDFC BANK my local HDFC head office industrial area phase-1,Chandiharh. I have already closed my two wheeler loan.My HDFC bank loan no. is 28983153 has been closed on 05.05.2016 but still I didn't received any closing document/NOC from HDFC. So 3 days back I visited to my local HDFC head office industrial area phase-1,Chandiharh.they people told me closer document/NOC is dispatched on 18.08.2016 through ordinary post and they people don't have any tracing id or any other option and asking me for issue duplicate NOC and need to pay Rs. 500.so why should I pay 500 rupees. Is it a short cut or a easy way to cut customer pocket on the name of duplicate NOC.5 customer visited in front of me having same problem. All ordinary post delivered to my house but not a single document from HDFC.there are lots of option to send a document email,currier,every thing is digitalized.they suggest customer for net banking and they people using Ordinary post. sounds good. I am facing problem to sell out my vehicle. Finally I request you help me for NOC.
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