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HDFC Bank - Disrespectful behaviour from bank staff

Hello there!! I visited HDFC Bank today for cash deposit. Address : Ground Floor, Aditviya Complex, Behind Arpan Complex, Nizampura Baroda/Vadodara, Gujarat. Pincode : 390002 (Branch Code : HDFC0000429) The teller was very rude. I believe his name was ritesh. There are total 3 teller counters, he was sitting in the middle. the time was 04 PM as on 27th February 2017. I had to deposit the amount of Rs.1360 and I had a Rs.2000 note and as per the rule, I mentioned 2000 in denomination box. Also i had mentioned 1360 in words and in digits twice in the slip. Still he credited full 2000 and didn't give the remaining amount back stating that it was my mistake that i didn't confirm regarding the exact amount to be deposited. On top of that he was very rude even though I was polite. I completely understand that certain customers are rude but that doesn't give them the authority to misbehave with every customer. After experiencing great net banking and credit card services for almost a year, this is quite disappointing.

0 Mar 04, 2017 03:40 AM Banks


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