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HDFC Bank - Complaint against employees

Hi, I purchased hdfc plan Plan details as below : Plan name - HDFC LIFE PROGROWTH PLUS Application No - 1346661079562 Policy No - 18951554 Date - 19/01/2017 Mode of payment - HDFC credit card Amount - 60000 through bank employees Gulnaz (emp code A6266) and ekans From pitam Pura branch Delhi and I made payment through credit card during policy purchasing both committed me Amount(60000) will be converted into EMI without processing fee and with 0 rate of interest but I got credit card statement on Feb amount was not converted into EMI I told to gulnaz and ekans but she told me pay Only Rs 6223 nothing else and I paid only 6223 but when I got next statement on March with finance Charge 530.70 and rest amount again I told to gulnaz she said don't worry finance charge will be credited and amount also converted into EMI to next statement you pay only 8454.59 no extra amount but when I got next statement on April now finance charge has been increased 2288.29 and amount still not converted into EMI and I talked to his supervisor avinash he is also saying pay whole amount we cannot convert into EMI after three months they are saying we cannot convert. Whole team disappointed me and false Committed. Please kindly register complaints against whole team(gulnaz, ekans and avinash) and rollback Finance charge and convert amount into EMI without processing fee and extra charges. Thanks & Regards, Ashwani Dwivedi Mobile : 9560087215

0 Apr 19, 2017 03:32 AM Job and Career

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