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H2H Express Logistics - Took double payment fro transporting my bike from delhi to guwahati and not paying back, also didn't provide door to door service as promised

I had booked for parcel of my bike honda cb dazzler, from delhi to guwahati on 3-11-16, the bike was picked up on 5-11-16 from rameshnagar residence. Snapshot of the bill is attached, payment was made on 8 November for a total amount of 5775 rs as shown to the personal account of the assigned contact person Pramod on date as shown, additional 300 was taken for transporting my bike to their godown. After nearly 20 days of repeated attempts to contact him when he finally received the call i was informed that the bike had reached guwahati few days ago, but there were payment issues with the truck driver. After waiting and trying to convince both parties for another week i paid the truck driver sum of 4000 online again on 29 November. I was promised to be refunded by H2Hmanager pramod. Saying that he did not know how to transfer online he delayed the payment for a very long time. I had asked him to pay by any means paytm, online, freecharge. On23-12-16, i had arranged for my friend to visit the gurgaon office to collect the money. Upon calll pramod, he refused to acknowledge any due's and put my call on block. I have incurred a total expenditure including godown charges collected, transport charges, phone bill plus compensation for the long and dreadfull mental agony i faced can be estimated to be around 50000 at least. Please help me in this regard

2 Dec 30, 2016 03:59 PM Government Organizations

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Dec 30, 2016 12:00 AM

Dec 30, 2016 12:00 AM