Flipkart - Flipkart wallet balance
I had purchased an I phone 6s from flipkart.com in exchange with my old I phone 6. The deal was ill get 20,400/- for my old iPhone 6 and had to pay 42,368/- Something.I got a duplicate I phone 6s which I immediately asked for return.After too much struggle I somehow manages to return my mobile and thereafter after a lot more struggle managed to get my refund back after more than a month.I got 22,368/- back in my bank account by flipkart and the balance of 20,400/- in the form of flipkart gift card balance.I was unable to use this flipkart wallet balance and also kept following up for the same with them.But never got answer to my question and kept on getting the same email that your due to high number of returns from your account your recent request has been cancelled.I then transferred 10,400/- out of the 20,400/- of my flipkart wallet balance to my other account and started shopping from that account and had kept a balance of 10,000/- in my wallet as balance in this account.Since about past 15 to 20 days about I am trying to login to my account and am not being able to access the same.Have tried to connect with them through emails time and again and always receive a reply that your recent request/order has been cancelled as we've received a high number of returns in your purchase history.Please note:- My complaint is I am not getting access to my account and please check the reply.Also when I am trying to connect with them from my phone 9172700000 I am not being able to.And finally when I connected with them through my other Mobile 9820786766 I am asked to reply to the email sent and so it goes on and on and the problem remains unsolved. Please help if you can. I'll try to attach a few screenshots of the attempt made by me to access my account and if possible I'll attach all the emails exchanged between us. Hope you guys Will help me resolve this at the earliest and make sure I get my money back. Thanks and regards, Chirag. 9172700000.
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